We’ve all seen the social media posts or attended a webinar that gets us excited about the prospect of owning an online business. Not so fast! There is more to it than just launching a website and watching the orders pour in. As an online retailer, you’ll be responsible for keeping your customer’s sensitive data safe.
Here are two things you’ll want to remember.
use the right tools
Identity theft is a very real thing and your customers will want to feel protected. As we move away from hard copies and keeping data in files and notebooks, we have to also do our due diligence to protect ourselves and our customers.
Don’t assume that your website hosting service is secure. Do your research and have a general understanding of potential vulnerabilities that you should be concerned about.
If you find that business is booming and you want to take your online security efforts a step further, consider implementing micro-segmentation. What microsegmentation means, in practice, is that your pre-existing local networks are effectively divided up into hundreds, or thousands, of micro-networks. This is kind of like adding safety deposit boxes to a bank vault. Any thief breaking into the vault will also have to find a way to break into the safety deposit boxes in order to get away with the loot.
Be sure that you’re collecting their data on secure channels. You’ll also want to verify that your payment processor is secure as well.
Online payment processing is perhaps the number one area that you’ll want to protect. Again, don’t assume that all payment processing services are secure. You want your customers to trust your website and feel comfortable making a purchase with you. Always, use a trusted service like Paypal or host your online store through secure hosts like Shopify or Square Space.