Before you think about your own business, consider your role as a consumer. How often do you visit a company’s website before you buy? Today, many of us use websites to learn more about brands and explore product details, as well as making reservations and placing orders. If you run a business, you need a website… a good one.
It’s essential that you fully understand the benefits that a good website can make. If your website is slow, generic or not secure, it could cost you, potential customers. Here are some tips to help you improve your website and, hopefully, boost sales too.
Getting the aesthetics right
When you use a website as a customer, rather than a business owner, how does the look of the site affect and influence you? If the pages look stylish and smart, does it make you more inclined to choose to do business with that company? If the site looks amateur, does it put you off?
Now put yourself in a customer’s shoes and have a look at your current website.
- Does it look professional?
- Is it selling your brand as well as it should be?
- Is it creating a positive first impression?
If you can’t answer yes to all these questions, it’s time to make changes. As human beings, we are heavily influenced by visual cues, and we form opinions within seconds. If your site isn’t delivering when it comes to aesthetic appeal, you may find that this is costing you and driving potential customers to competitors.
Preventing technical issues
When you’re trying to access pages or place an order, there is nothing more frustrating than coming across broken links or pages that are out of date or cannot be displayed. It’s important to make sure that your business website is functional. It should enable the visitor to navigate your site with minimal hassle.
If you’ve got technical problems, this could affect your reputation and contribute to lost customers. If you don’t already work with companies that manage IT services, it’s well worth checking out sites like Movewindward.com. Enlisting the help of IT experts can improve your site’s security, keep your computers running like clockwork and ensure that customers don’t encounter problems when using your website. Most people have very little patience when it comes to their online activity. If you can’t deliver the desired outcome, they will simply go elsewhere.
Providing additional features
If you’re looking to attract new clients and keep your existing customers coming back, it’s worth stepping up your game. Create a website that offers a brilliant user experience. Think about additional features that will improve your site and set you apart from the competition. Consider live chat options, promo videos, and email opt-ins for visitors. A blog is also a great addition, especially if you desire to increase organic traffic to your site, using search engine optimization. Just be sure that you are posting quality content that is relevant to your business and/or industry.
For more ideas, check out this useful article from Forbes